eufy Omni C20 Robot Vacuum and Mop Combo
Self-Cleaning, Self-Emptying, Ultra-Slim Smart Cleaning
- All-in-One Station: Includes auto emptying, mop washing, and drying for complete hands-free maintenance.
- Mop Master Technology: Dual mop pads with 180 RPM rotation and 6N downward pressure eliminate tough stains efficiently.
- 7,000 Pa Suction: Powerful vacuum performance to capture dust, debris, and pet hair across all floor types.
- 3.35-Inch Ultra-Slim Design: Slides under furniture and into tight corners, ensuring deep cleaning even in low-clearance areas.
- Pro-Detangle Comb: Automatically removes tangled hair from the rolling brush to maintain consistent cleaning efficiency.
- Smart App & Voice Control: Schedule, zone, and customize cleanings via app or voice assistant (Alexa/Siri compatible).
- Multi-Floor Mapping: Saves layouts for multiple floors and provides no-go zones for smart navigation.
- Quiet Operation: Low-noise performance is ideal for pet owners and families with young children.
Technical Specifications
| Brand | eufy |
| Model | C20 Omni |
| Color | Black |
| Suction Power | 7,000 Pa |
| Height | 3.35 inches |
| Dimensions | 12.99″ L × 11.38″ W × 18.11″ H |
| Special Features | Self-Cleaning, Self-Emptying, Detangle Brush, Multi-Floor Mapping, App Control, Voice Control |
| Wi-Fi Support | 2.4GHz only |
| Voltage | 110V (Region-Specific) |
Me encanta lo silenciosa que es mientras trabaja, casi ni se nota que está encendida. Además, su batería dura lo suficiente como para limpiar varias habitaciones en una sola carga. Lo mejor es la sensación de llegar a casa y encontrar los pisos limpios sin haber levantado un dedo.
Definitivamente, la Eufy ha transformado mi rutina de limpieza: más tiempo libre, menos preocupaciones y un hogar impecable. ¡Totalmente recomendada!
I was able to pull the couch out from the wall and using the map feature direct it to clean behind, it worked! Coming from a robot vacuums from 4 years ago this thing is great! The mopping feature seems fine to me,no it doesn’t have a on board water tank and I’ve set it to return home every 5 minutes which likely leads to it using more water but I’ll gladly take it.. haven’t had to empty the dust bag or change mopping pads yet , it did not come with mopping solution, bought the “shark” mopping solution at Walmart and it works fine. My floors are 90% hard wood with a rug under the dining room table it does ok on the rug but it will do much better if I pull the chairs out and allow it its space . I also don’t expect it to clean the bathroom too small to many rugs and such.
The battery seems to sufficiently enough to clean 1000 sq feet on mop and vacuum.. but either way the thing finds it home base unlike the previous units I’ve had very happy for the Black Friday price of $400
This is bare bones robot vacuum. I had to "supervise" it but it has definitely made my life easier. My housemates own a cat and they done clean up much. They leave crumbs. Think post college young adults. They're not slobs but I'm the main one cleaning, sanitizing. For example, they don't clean their cat water fountain. Like periodically a person has to do that or buildup will occur.
This unit is good for one house cat, living with adult humans. No kids.
This unit will NOT be able to handle excessive shedding from a large dog or multiple cats. It'd fill up the dirt catch too soon.
It also is like a base model imo. Idk if that's true. But that's to say, this is solely a vacuum model. I didn't buy the mop /dual due to affordability but also, this household needs old school mopping.
I doubt barring like the top price model could handle the amount of dirt my housemates walk in with.
Pro/con this unit being affordable on sale helps me
1. Upkeep when I deep clean because I'm the only "adult" actually cleaning regular and up to standards outside a college graduate stereotype.
2. It needs monitoring because it isn't super smart but within my budget (the title about temper expectations) it is helpful 5/5
3. I have no idea how long this unit will last. In a way being affordable I could see this unit eventually dying it's not built to last 5 years based on build quality. I'm guessing 3 years tops? But mileage will vary. This is to say consider if your needs and this budget is worth it. Maybe another model is more durable?
Overall I'm happy I took a chance and got this fella. Pictured is the first "sweep" the unit took. Surprised it fit under our couch. It kind of got lost under there for a while. Clear it does the job. Picked up dried cat kibble and some kitty litter. See image. It also docked proper, but
Cons. Despite hitting the charge go to base on remote the unit needed me to press it like 3 times. Idk.
I can see this as a a good gift for a single person graduate from college who doesn't vacuum. Or someone like me who needs upkeep help.
But it isn't rugged. It needs supervision. I had to move chairs ect.
1. Ease of Use
The Omni C20 is incredibly easy to set up. After plugging it in and filling the water tank, I was good to go. The water tank is very user-friendly, with a convenient handle and a well-sealed cover that prevents leaks, which is a common issue with some competitor models. The ambient light under the water tank adds a cool visual touch, making the vacuum feel a bit more premium.
2. Lidar/Proximity Sensor Upgrade
The lidar and proximity sensors on this model are a major improvement over other robots I’ve used. Coming from the Eufy X8 and Dreame D10 Plus, both of which had solid lidar systems, I’ve noticed the Omni C20 maps my apartment much more efficiently. In my previous models, the first mapping session could take 20-30 minutes, and the robots didn’t always distinguish between walls and furniture. The Omni C20, however, only takes about 3 minutes to complete the initial mapping and does a 3D scan, accurately identifying solid walls from furniture like countertops. Very impressive!
3. Sleek Design and Low Profile
While the lidar sensor is much improved, what really stands out is the Omni C20’s sleek design. Unlike my previous robots, which had a visible sensor bump on top (think of the lidar sensors on autonomous cars like Waymo), the Omni C20 has a slim, almost Tesla-like profile. The entire body is only about 3 inches tall, allowing it to easily go under tight spaces like couches and cabinets. I’m not sure how Eufy managed to achieve this, but it’s a big plus for anyone with limited clearance.
4. Good Surface Detection and Nice Cleaning Performance with a small trade off
The C20 does a great job of differentiating between surfaces. It switches seamlessly between mopping and vacuuming when it detects a change in floor type, even when it comes to something as small as a door mat. Its cleaning performance is impressive, though it’s not the fastest robot out there. On average, it takes about 1 minute per 10 sqft for a combined mop-vacuum cleaning session. For comparison, my Dreame D10 does the job almost twice as fast. However, the C20 delivers superior cleaning results and even goes back to wash the mop during the cleaning cycle, which contributes to the longer duration but is a great feature. I’m happy with the trade-off since the C20 offers a more thorough clean.
5. Ok Battery Life and Long Charging
One of the few drawbacks I’ve noticed is the battery life. It’s not the best in its class. On average, the C20 uses about 60% of its battery to clean my entire 800 sqft apartment. By contrast, my Dreame D10 only uses about 30% for a similar cleaning. The C20 also has a slower charging time, taking over 3 hours to fully recharge. However, given its smaller profile and ability to clean tighter spaces, I’m okay with the trade-off.
6. Mop Drying Noise
Another small concern is that the robot produces a low, constant noise for a few hours while it dries the mop after cleaning. While it doesn’t use hot air drying like some competitors, it’s a more energy-efficient approach. This isn’t a major issue for me since it’s part of the self-sustaining, hands-free cleaning process. I’m happy to let it do its job and dry, charge, and clean itself without any intervention from me.
Conclusion
Overall, the Eufy Omni C20 offers a fantastic hands-free experience with impressive cleaning performance and thoughtful design. While it’s not the fastest in terms of cleaning time or battery life, the superior mapping, sleek profile, and thorough cleaning make it well worth the investment. If you have a smaller space, like a studio or a 1-3 bedroom condo, this is a great robot vacuum to consider. However, if you have a larger home and need longer battery life, you might want to explore other options, especially bigger ones. For me, it’s been a great fit, and I’m very happy with the results.
Cons: I can’t think of too many honestly. I just use it for our large bedroom and master bathroom. If it were for the whole house I’d get a mapping model. You do have to empty the dirt tray each time, and I have to cut off the hair from the brushes with the included hair remover. Again, for a large area I’d get the other model which has the hair cutter and automatic emptier. Too much time to take hair off all the time for a large area. But for my large bedroom and bath it’s money well spent!
L60SES pros: it cleans very very well. I love the hair cutting and automatic emptying feature. The mapping feature works really well, and the vacuum follows the schedules well. I have been very pleased with this purchase and it is saving me tons of time. I have three shedding cats and the hair was driving me crazy. I like that it empties into a station and I just have to change out the bag. It has other nice features like quiet mode. I absolutely would recommend this and the 11S (see other review) ; they serve different purposes depending on needs.
L60SES cons: none really, except that it does get caught occasionally trying to get under furniture, but it turns off if it stalls too long so it doesn’t drain the battery.
Overall I would purchase the 11S air smaller spaces and the L60SES for larger homes with multiple rooms. Love them both! Sorry I’d don’t buy them sooner.
Original: We have hardwood and tile throughout our house with a high-pile rug in one room. We also have lots of plants and two cats who seems to shed year round. Before we purchased this robovacuum our floors were regularly covered in fallen fern leaves, cat food crumbs, hair both human and feline, scattered cat litter, and whatever other debris has gotten tracked in.
It does great on our our hard floors. I wasn't expecting it to be able to traverse the rug without getting stuck because its basically shag and has fringe tassels on two sides, but it seems to do just fine moving around. It doesn't get everything out of the rug fibers but it gets a lot. I wouldn't say that this is a great product for deep cleaning your floors, but it is great for daily maintenance of your floors. We purchased this a little over 3 weeks ago and have been using it 4-5 times a week. I have to empty it every time we run it because it picks up a surprising amount. Now I just use my dyson to deep clean the rug and high traffic areas once a week. I love that I don't have to regularly pull out furniture to get all the dust bunnies that build up underneath. Someone visiting my home, knowing that we've got pets, would probably assume that I spend hours vacuuming based on how clean the floors are on any given day, when in reality I'm spending an hour or less per week. It allows me to be more productive and dedicate more time to self-care. That alone is worth the cost of this product, imo.
Some specific notes: 1) It's pretty good about not eating cords but will sometimes get stuck on them. When a cord does get stuck, its always been easy to unwrap and the cord isn't damaged. 2) It's good at not running off of ledges. We leave the basement door open so our cats can access their litter box and it goes right up to the edge without going over. 3) If you have carpet throughout your house, you may not have the same experience as it seems to do a fine job on carpet, but does a great job on hard floors. 4) It doesn't always find its dock right away when it needs to charge but I don't mind it wandering around for a few extra minutes so this hasn't been an issue for me. 5) After a few weeks I am starting to see my long-haired cat's fur build up around the roller bar so I will probably need to plan to cut that off the roller every couple of months with how frequently I use it.
Over all, I highly recommend this product. It is a great value for daily cleaning and saves me time.
I went to Costco and got that same brand as I had in a more updated version (organized cleaning pattern, not random) but the bottom of the dust bin was broken. So I exchanged it for a different one, the same model. I thought, "unexpected purchase but, what can I do? I have 3 dogs!" Well, the 2nd one from Costco would not find our wireless, (which I had heard about that being a problem). It wouldn't connect no matter what - even to a temporary roomba connection. My husband was as frustrated as I, he detests going to Costco. So one more trip to return that defective one and we didn't try again. I can tell you that the i-4 was much cheaper looking that my old roomba, an 891. And what does it say about them that I had 2 in a row that had quality issues?
So I started researching things. My DIL has the eufy and seems happy enough with it, so when I saw a video of this model, I watched it and was pretty impressed. It is much less random in its "randomness" that the i-robot that I had. And we have a small house pretty full of furniture and rugs, so I can't picture how a robotic vac that works in rows would even function in our house. So I ordered this eufy. And I am so glad I did!
I like that:
*This model was less expensive than the other brand! I got a protection plan and still spent SO much less than I would have on an that other brand
*There is no app to deal with (You might think an app is a plus but it can be annoying.)
*I know there is a newer model available but I like this one with a remote. (I have to make sure my 2YO grandson doesn't hide it tho)
*You can tell it to edge clean and it gets all those little villages of dog hair. So satisfying to watch!
*The quality of the unit is better than the roomba
*It's SO quiet! I forget about it and it's back at the home base like a good doobie
*It does not eat my rugs like the roomba, that thing was the WORST - so frustrating. It made holes in them and wrecked more than one rug. The eufy goes over them and has a BOOST mode to deal with them. I have all tile floors with rugs at entryways, under the dining table, and under the coffee table.
*As noted above, this model has different modes.
Note: The eufy if not as tall as my last one and both of them get stuck under furniture. So that's a wash. But at least the eufy is not annoying like that other brand when it gets stuck. And one of the brushes fell off a few times when I first got it, but it's good now.
Thanks for reading. I don't think I've ever written a review this long.
1/19/2020: Okay all. I mentioned in my first review that I was doing research. Well i've done my homework and there are better options out there for the same price. The 11S isn't a bad vac at all for a small space. It's a great little vacuum but the navigation is really a deal breaker for me. I took it to my sisters house to show it off and it really cleans well. Took it to my moms house to show it off and it picked up so much dog hair (my mom is ready to kill the dog for how much it sheds) but that navigation thing is terrible. It cleans the same places over and over again and barely touches others. I'm never certain of what has been cleaned and what hasn't. I'm going to be returning my purchase. I hope Eufy really works on their navigation. Honestly its the only thing this little guy is missing.
Update 2: okay note to all. Eufy doesn't like sunlight. Weird right? I have a bay window on my kitchen and my Eufy treats the light on the floor as a barrier. Sometimes this can cause it to get stuck and cry out for help. Also, the reverse function isn't that hot. it doesn't like to go backwards and only goes a short distance before stopping. sometimes it just won't move at all. Not very impressed by this little oddity removed another star for having to rescue my Eufy from nothing. Attached a video this time to show you all.
Very sad about this, I was so excited for my Eufy.
Update: Navigation really needs work. Honestly the bumper/sensor system is very good and functional. But the degrees of rotation that the vacuum chooses when it encounters an obstacle are nonsensical. Auto should work by doing the edges first and then when it reaches the base again proceed cleaning the greater area in parallel paths using the bumpers to navigate around objects in the parallel path. Removed one star for it.
ORIGINAL: So after I bought this I started doing some research....i know it's backwards.... And found that this particular model is actually highly rated for it performance despite its low cost. I've run it three times in the luast couple days. It's amazing how much dirt they're was and fur from the kitties. Now the fir does get trapped in the roller brush quite easily but it also cleans fairly easily I think.
It does really get under everything m under the lip of the fridge and the cabinets, under the couches, the side tables and the front every table. It maneuvers around objects pretty well. If it's in a complicated area like under a four legged table with chairs all around it can take a second to get to everything and it's not going to be all at once. I think on a full charge it hit everything about four times. First floor of a 1300 sqft townhome.
If I was doing it again the only thing I would change is to get a unit that maps the area. Otherwise it's the most silent of all the robovacs and that's a huge plus. Not a bad purchase by any means but could use just a little leg up.
Also area rugs might cause a problem if the edges lift up easily. The brushes tend to slip right under the rug and rolls it up under the vacuum. It usually makes it over the mountain just fine but not without some difficulty. Never had it get stuck.
Price:
The Neoto was $700 when I bought it in 2015. The Eufy was $150. (you get what you pay for right? Just keep reading)
Design:
Neoto has a flat front and a rounded back which makes it better for cleaning corners and edges. The Eufy is round but it does have whiskers to push dirt and hair from the wall and into the robovac's path. I thought they both did about the same cleaning corners and edges. The Eufy is also extremely thin which gives it the ability to go underneath furniture.
Navigation:
I was hesitant about the random bump style cleaning method of the Eufy. People call the Eufy a dumb robovac and that's accurate. The Neoto has laser mapping abilities and you would think the Neoto would win this category. You would be wrong. Yes, the Neoto had a better cleaning pattern out of the gate. It would find a wall and hug it for a while then it would do a crisscross pattern around the room. The Eufy shoots out of its base and proceeds to go in a random direction. It has no pattern to it. However, after an hour I noticed that the Eufy had been in every room and the spots where the dog hair (I have a lab) had piled up was clean of all fur. And to my surprise, the Eufy never got stuck and it returned itself back to the charging base. In contrast, the Neoto would almost always get stuck. It would either get lost in my bedroom or get stuck under the dining room chairs (Neoto's worst nemesis). Also, the Eufy cleaned for almost 90min which is about twice as long as my Neoto ever cleaned. Both avoided the stairs with ease. Winner: Eufy
Noise level:
The Eufy is quiet! I mean its really, really quiet. I literally forgot it was cleaning while watching TV. Unless it's underneath you I doubt you would even notice its running. The Neoto on the other hand is loud. This was a pleasant surprise. Winner: Eufy
Cleaning ability:
The Neoto has better suction there is no question about that. But 95% of the mess on my floors is dog hair. The first time I used the Eufy I was irritated to see clumps of dog hair being run over and spit out the back. So I checked the bin and it was PACKED full. I cleaned out the bin and there was no more dog hair being left behind. One thing to note is that Eufy never let me know that the bin was full (the Neoto does). Its also worth noting that the bin on the Eufy is twice the size of the one in my Neoto. Winner: Its a push on hardwood floors. Neoto wins on carpet.
Tech Features:
The Eufy is bare bones when it comes to tech features. There is no phone app or Alexa capabilities but the Eufy does come with a remote that works just fine. All I wanted was the ability to program an auto schedule which the Eufy has so I'm good with it. The Neoto has all the bells and whistles. None of which I used. There is one feature the Eufy has that I really like. You can use the remote to manually control where the Eufy goes using the directional pad. I immediately used it to chase my dog around the house lol. After I got bored I put it back on auto mode and let it do its thing.
In summary, I'm beyond impressed with the Eufy. It either holds par or exceeds the abilities of my much more expensive Neoto. The Eufy might be dumb but it's effective and it works. I was worried about it falling down the stairs but the drop sensors did the job. It still hasn't gotten stuck and I get to come home to clean floors. This robovac is best used for what I call maintenance cleaning. If you have pets that shed this is a must buy.
I own two pugs, and they shed. One of them is a tiny, longer haired one, and WOW does it shed. After purchasing this item, I moved a few things in the house for the robot, only to realize my maid has not been moving anything when she cleans - there was dog fur and dust EVERYWHERE, under anything that was parked.
I have a main level and a lower level to my house. The main level on my house has a kitchen, a dining room, and a living room, with linoleum wood flooring, and multiple rugs. I stood and watched this vacuum work the three rooms for the entire run (45mins to an hour?). I was extremely skeptical it would cover everything, as its travel patterns seem erratic, but I paid attention to where there were bits, here and there, and it got everything! It even vacuumed all my rugs. The rugs weren't weren't perfectly free from dog hair, but pretty close, and way better than the maid had been getting them (I assume she didn't vacuum them). The vacuum never got stuck, and didn't have any trouble getting up on a semi thick rug. It accurately noticed the lip on the small stairs, and when it was done, it found its base, and parked itself. I looked in the tray, and it looked exactly like all the pictures - full of dust and dog hair. That seemed like a pretty successful run, and I was fairly impressed.
Now to the lower level. This is where my family room and one of my bathrooms are, and this has wood flooring, with an enormous, thick shag rug, right in front of a fireplace, and relatively high couches. I figured this would be IMPOSSIBLE, and would be a train wreck. There was no way it was going to succeed with that shag carpet, and it was going to get stuck under the couches.
So I put the vacuum in a corner, where it had no choice, but to run over the shag carpet, all but sure it would be locked in that space forever. To my surprise, the vacuum scaled the thick shag carpet, and started vacuuming it! It was really slow, when going across this rug, but it was doing its job! This just blew my mind!
Just as I expected, the robot made a b line for the couch, at an opening that it could get under, and I was sure this was game over. It was going to get stuck, beep at me, and my dreams of letting this thing run at night were completely over. It went under there, and I could hear turning, trying to get out, but hitting rails, etc. It pushed some hidden surprises out from under the couch, and it seemed to be spending a long while under there. To my surprise, it eventually found its way out, with no help from me! It even went under there a few more times, and always managed to make its way back out! I stayed and watched this thing, memorized by how thorough, and how versatile, this "dumb" robot was (it's dumb, because it doesn't map, and doesn't talk to Alexa). It made it over the lips to other rooms, and into the bathroom. It navigated away from the basement stairs. When it was done, its tray was full of tiny little rocks, or something, the dogs had dragged in, along with a mountain of dog hair. I ran it later that night, thinking there's probably more fur to be had, and sure enough, I ended up with another tray load, which means I should probably be emptying this thing daily. The only trip up this thing had, was it stopped at night, when it sucked in a shoe string from the shoe rack. I pulled the shoe string out, turned it back on, and it did its thing, and found its way home when it was done. It also has once closed the bathroom door, and ended up stuck in there - I let it out, and closed the door.
I bought this on the black Friday sale... It was one of the cheaper ones with good reviews. I was concerned that I might not be getting the best bang for my buck, because there are smart vacuums out there (at least 1 I know of, that starts with a 'T') that are within the range of this one, but I think I made the right choice, because if you read the reviews, they do some cool things, but they have some major drawbacks (like falling off stairs at night, and losing their mapping sporadically). If this thing mapped, I don't think you could place it in different rooms, and have it do its thing. It would have to live in one location. I can drag this thing upstairs, and have it do the bedrooms, if I want!
For being my first robot vacuum, I have to say I'm extremely impressed. I'll update this review if that changes, but I'm so impressed, I think I'd buy another one right this second, if it were on sale, and I hadn't spent so much money on toys over black Friday! Heck, maybe even a third, or fourth for every level of my house...
Price: Very reasonable. Almost reasonable enough that I'd consider getting another one for my second floor. For now I'll just carry it upstairs.
Cleaning power: This thing sucks... It's suction is much stronger than my Roombas have had. It picks up so much dust and pet hair. We do a full vacuum every other week with my Dyson, so I think of the robot vacuum as a supplemental vacuum. I was shocked at how much was in the dustbin after it's inaugural cleaning! The picture attached to this is from that cleaning. It also gets a ton of dust in the little dust filter. In one of the video reviews I watched, the reviewer said it didn't pick up anything in that dust filter... So maybe my carpet is particularly dusty, because it has a thick layer after each cleaning.
Quietness: I work from my home office, and this thing is quiet enough that I don't even turn it off during conference calls. This might be the thing I am most impressed with. My last Roomba was LOUD-- you couldn't even have a conversation with someone in the same room, let alone someone on speakerphone.
Sleek design: I love/hate this. It definitely looks modern and cool, and more like an art piece than an appliance, but it shows all my finger prints, and now I keep a glasses cleaning cloth nearby so I can rub it down. I suppose if I only use the remote and never pick it up, this won't be an issue.
A few considerations: I was hoping to find a robot vacuum that wouldn't eat my carpets' tassels, but I don't think that vacuum exists. I have only used the Eufy 4 times so far, and it doesn't always get its brushes wrapped around the long tassels, but it does sometimes. It seems to realize it sooner than my Roomba did at least. The Roomba would sometimes rip gobs of them off in a single cleaning. I try to tuck them under the edge of the rug and that doesn't seem to bother Eufy. It has pulled off probably 2 tassels so far.
The cleaning pattern seems pretty random. I saw some other vacuums that chart out complex maps of your home, and Eufy doesn't seem to do that. But, it doesn't seem to matter, because it still hits every spot in the rooms.
I'm a little concerned about durability. My Roombas ran for many, many years with easily replaceable parts. We'll have to see if Eufy has the same longevity.
All in all- I'm very happy with my purchase and definitely recommend it!
When I first fired up this gizmo, my husband stood--arms akimbo and brow raised-- wondering what sort of nonsense I had wasted our money on now. Eufy bumped into EVERYTHING like a drunken, mischievous toddler. The pets were perplexed, wondering what this strange new animal was. I ended up emptying the bin 6 times on that initial run, much to my horror. Where had all this filth come from?
Eufy has gotten smarter since, yet is still foiled by the bathroom vanity, getting stuck and crying for help. She makes it back to her dock most nights so long as an errant rug or dog doesn't waylay her. She frequently gets high centered on the lip between our tile and hardwood floors. She's eaten more than a few dog toys as well.
She does not get along with our French Bulldog, Jussi. He's quite mad that her name and his are so close in pronunciation. This is not helped by the fact that she keeps running into his ankles whenever he least suspects. Jussi has declared an all out war on her much to the delight of our sadistic felines who observe the goings on from far above. There's a metaphor in there somewhere, I'm sure.
Pros:
- excellent battery life
- entertaining for pets, guests, your permenantly stoned uncle, etc.
- sparkly clean floors
- beautiful, sleek design
- fits under almost all our furniture
Cons
- harasses the dog, though he does deserve it